# Behavior

## Introduction

The plugin has a series of behaviors depending on the configuration and user interaction.

**NOTE 1:** When interacting with a **Call to Action** (close the chat window or open WhatsApp) it is considered as "seen" and will no longer show itself automatically.

**NOTE 2:** Each **Call to Action (CTA)** is independent. For example, the general CTA can be "seen" but on other pages have different CTAs that will be shown depending on the configuration.

## Floating Button

![joinchat button](https://docs.join.chat/app/uploads/2022/04/joinchat-button.jpg)- CONDITIONS: 
    - **"Telephone"** defined
    - **"Visibility"** set to 'show'
- BEHAVIOR: 
    - The button always appears after the seconds of **"Button Delay"**.

## **Tooltip**

![joinchat tootip](https://docs.join.chat/app/uploads/2022/04/joinchat-tootip.jpg)- CONDITIONS: 
    - **"Tooltip"** defined
- BEHAVIOR: 
    - Displayed if the Chat Window is not automatically displayed.
    - It's not automatically shown again if it's "seen".

## **Chat Window**

![joinchat chatwindow](https://docs.join.chat/app/uploads/2022/04/joinchat-chatwindow.jpg)- CONDITIONS: 
    - **"Call to Action"** defined
    - **"Chat Delay"** greater than zero
    - **"**Notification Balloon**"** unchecked
- BEHAVIOR: 
    - From the number of **"Visits"** the Chat Window is displayed after the seconds of **"Chat Delay"**.
    - It's not automatically shown again if it's "seen".

## N**otification Balloon**

![cleanshot 2022 06 23 at 09.31.41](https://docs.join.chat/app/uploads/2022/06/cleanshot-2022-06-23-at-09.31.41.jpg)- CONDITIONS: 
    - **"Call to Action"** defined
    - **"Chat Delay"** greater than zero
    - **"Notification Balloon"** marked
- BEHAVIOR: 
    - It is displayed after the seconds of **"Chat Delay"**.
    - It's not automatically shown again if it is "seen".